In managing Ministry of Culture social media accounts, the digital-content management team undertakes to:
- Observe the principles of respect and transparency in dealing with the public.
- Timely respond to all inquiries from the public and communicate their needs to the relevant departments.
- Take public suggestions into consideration and present these suggestions to the relevant department.
- Respond to feedback and remarks posted on social media accounts.
- Be courteous when reacting to feedback and responding to inquiries from website visitors and comply with Ministry’s code of professional conduct and with the Guidelines for Social Media Use in UAE Government Entities.
Important note: Ministry of Culture is not responsible for any opinions that are contrary to norms and laws and has the right to remove posts that contain inflammatory or discriminatory language or that violate the laws of the United Arab Emirates.